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Old 09-01-2010, 11:46 PM   #1
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Default SOLVED! Cannot SEE Files on CDs

I can burn a CD, I can play music MP3's from a CD. But for some reason, "all of a sudden" (meaning it has been some time since I tried to look at files on a CD) nothing.

When I load a CD into the drive, it "Autoplays", and the Window pops up, but when I click on "Open Folder to view files..." the Window closes and nothing happens.

If it is a CD with MP3s on it, and I click "Play with Windows Media Player", the files will play and can be seen in WMP, but I still cannot see the files on the CD.

Something I have installed or perhaps even a Windows Update could be the culprit, but I'm just going blank on what settings or Registry entry I can change.

The CDs are readable on my other computer, so it is not the CD at fault.

Any ideas? The following are screenshots showing what I get.






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Old 09-02-2010, 12:32 PM   #2
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Default what

happens if you right click on the cd drive and then left click on open. If the box in your second image appears close it out first.
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Old 09-02-2010, 07:27 PM   #3
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Makes no difference what I do. I don't need to use the Autoplay.
If I right-click and then choose Explore, I get the a Window showing the Desktop.
If I (left) double-click nothing happens.
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Old 09-02-2010, 08:02 PM   #4
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Go into the device manager, CD/DVD and set up the parameters such as drive no. etc.
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Old 09-02-2010, 09:07 PM   #5
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If I Change the Drive Letter to "M", I can then read/access the contents of the CD.

I tried changing it back to "D" and it still can't read it. So the problem is likely a Registry issue.

I tried Deleting "D", and then Re-Added it, but still not usable. I can use "M" for now, but I may run into some problems with installed programs, etc.
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Old 09-03-2010, 01:54 PM   #6
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I found the solution!

First went to Task manager and I stopped Explorer.exe.
Then using CMD via Task Managers File-New Task-CMD-RUN I opened a DOS Command Prompt, changed to C:/ by typing
cd\
and then typed
del c:\autorun.* /f /s /q /a
and hit Enter.

That deleted the autorun file(s). Then I restarted Explorer.exe, and checked the D Drive and everything works as it should.

The problem was caused by an infection that was caught and cleaned by anti-virus program, and is a common side-effect.
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Old 09-04-2010, 10:39 AM   #7
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Interesting thread. Thanks for posting the solution. Amazing that sometimes viruses are the last thing we think about when problems arise.

Which virus scanner are you using?
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